Last updated: April 2026

By using this website or taking part in Dreampot activities, you agree to the following terms.

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Using Our Website

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• Do not misuse the site or attempt unauthorised access.

• Do not upload harmful, offensive or unlawful content.

• We aim to keep information accurate but cannot guarantee the site will always be error‑free.​

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Our Content

All text, images and materials belong to Hanley and the Baird Dreampot CIC unless stated otherwise.
Please do not copy or distribute them without permission.

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Links to Other Websites

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We sometimes link to external sites. We are not responsible for their content or privacy practices.

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Privacy & Cookies

 

We only collect information we genuinely need.
See our Privacy Policy and Cookie Policy for full details.

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Safeguarding

 

We are committed to creating safe, respectful and supportive spaces for everyone who takes part in our activities.

If you have a safeguarding concern, please contact:

Safeguarding Lead: Christine Rowley
Email: office@hbdreampot.com

We will listen, take concerns seriously and respond appropriately.

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Community Guidelines

 

We want Dreampot to be a positive, welcoming and inclusive space.

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Respect & Kindness

 

• Treat others with dignity and respect.

• Avoid discriminatory, harmful or offensive behaviour.

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Safe Participation

 

• Follow staff/volunteer guidance during sessions.

• Let us know if you have accessibility or support needs.

• Report concerns promptly.

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Creative Spaces

 

• Encourage others and allow space for everyone to contribute.

• Respect different abilities, backgrounds and experiences.

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Zero Tolerance

 

We do not tolerate:

• Harassment or bullying

• Hate speech or discrimination

• Aggressive or disruptive behaviour

• Sharing harmful or inappropriate content

Breaches may result in removal from sessions or restricted participation.

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Complaints Procedure

 

We aim to resolve concerns quickly, fairly and with care.

How to Make a Complaint

 

If you have a concern about our services, staff, volunteers or activities, please contact:

Email: hello@hbdreampot.com
Subject line: Complaint – Dreampot

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What Happens Next

 

• We will acknowledge your complaint within 5 working days.

• We will investigate and respond within 20 working days.

• If more time is needed, we will keep you informed.

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If You Are Not Satisfied

 

You can request that your complaint is reviewed by a Director of the CIC.

Statutory Company Information

 

Hanley and the Baird Dreampot CIC 
A Community Interest Company registered in Scotland
Company number: 696416
Email: hello@hbdreampot.com